Fee ranges published. Math shown.

Net host revenue is what you actually receive for a stay after the platform's host service fee, excluding guest cleaning fees. Our percentage applies to that number and never to taxes, security deposits, refunds or the cleaning fees that pass through to your cleaner. Pet fees count as revenue, so they are included. It matches the figures on your Hospitable owner statement, so you can check the math every month. You pay on what you receive, not on what the guest was charged.

The setup fee pays for real work delivered before the first booking: the listing build or takeover, the pricing model, photography coordination, the smart lock and supplies, the house manual and guest messaging, and compliance. It is due in full at signing, and work begins when the payment clears. Taking over an existing listing is $1,500 with Remote Performance and $2,000 with Full-Service; a new launch runs $2,500 to $3,500 with Remote Performance and $3,500 to $5,000 with Full-Service, depending on scope. Second and later listings from the same owner get 25 percent off the setup fee. It is one-time and scoped in writing before you sign.

Remote Performance runs everything that can be done from a screen and leaves the physical work to your local contact. It does not include on-site emergency response, routine property visits, supply delivery and restocking, lockout visits, handyman labor, trash and snow, waiting on site for vendors, in-person guest support or inspections beyond an optional paid visit. You name a local contact for physical response, such as your cleaner, a handyman, a neighbor or a home-watch service, or we establish one with you during setup. When a visit from us is the right answer, it is $95 per visit, agreed in advance. If you would rather we run the local operation too, that is Full-Service.

The difference buys the local operation. With Full-Service we establish and manage the cleaner and vendor bench, coordinate emergency dispatch and maintenance, oversee supplies and restocking, run quarterly quality inspections, manage local access and handle in-person troubleshooting through our field network. With Remote Performance that layer stays with you and your local contact. Both are real options, and the right one depends on whether you have someone local you trust. Complex homes, such as those with a pool, a hot tub, a dock or 6 or more bedrooms, are quoted individually in the Fit Review.

Not above $75. Any expense over $75 needs your approval before it is spent; smaller items, such as a lightbulb or coffee filters, are handled so a guest is never waiting on a sign-off. Materials for supplies and restocking are at your cost and appear on your monthly owner statement. Larger repairs get a quote and your written yes first. You see every line, every month.

No. Nothing material happens before a signed agreement and a cleared setup fee, which protects your home and our time. What you do get before signing is the free Fit Review: a realistic revenue range labeled as an estimate, which package fits and why, the highest-impact improvements and a clear yes, no or not yet. If you want the full workup first, the $350 Property Analysis goes deeper and is credited to your setup fee if you sign within 60 days. The listing itself is the deliverable, so it is built after you sign.